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Cancellation of tour without confirmation

Worst tour guides ever... I have booked a 1-day tour package from sunrise until sunset months before and also confirmed the tour 1 week before the agreed date. The tour guide said they will pick me and my friends at 04:45 am at the hotel. However, there are no one pick us up until 05:30 am. I have tried several times to call and email the tour guide, but no one repond. I also tried to email the tour guide to ask for explanation related the cancellation, it has been 2 weeks and still no response from the tour guide. Although there is no booking fee needed for the tour, it shown how unprofessional this tour guide is I recommend transport using tuk tuk and just ask for local staff at angkor wat if you want some tour guide. Much cheaper and professional.

Best Tour Ever

Yiel |
09/06/17 |
Mr. Savon is an excellent tourist guide. I enjoyed his company together with Mr. Mann. Thank you for letting us book our tour with them. I will definitely recommend him to my family & friends if ever they want to go to Siem Reap. Till next time!

One day Angkor Wat Tour

Lise |
07/08/17 |
Du Soy picked us up from our hotel at 4:30am for a one day tour. We had an awesome location for sunrise pictures. Du has so much knowledge about the history of each temple and knew exactly how to get the best shot. Loved having air conditioning, iced cold water and cold towels to cool off between temples. Fabulous day!!!

Tour of Angkor Wat

Hazel English |
02/17/16 |
Sam met us early at the hotel and guided us impeccably throughout the day, helping us to buy our tickets, finding the best place to stand to watch the sunrise and advising on good photo opportunities. He is very knowledgeable about the history and culture and explained it all clearly, also answering our innumerable questions. His English is very good and we had no problems understanding each other. He was also very skillful at adapting the tour to meet our needs and ensured that we had an excellent day.

Geez, that's unabeil

Nikki |
01/21/16 |
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